1/27/2024 0 Comments Delaware easy passBBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. How can we start a class action lawsuit against EZ Delaware?īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Can someone give him information on the company that receive the funds from EZ DE. This alone tell you that something weird is going on with this company. EZ company is a SCAM and had 54 people in the que. Even more weird, my credit card was set to auto replenish so not sure why account would go into a negative balance. He said my account would stay in a negative until I paid the balance. Spoke to a rude manager named Ken and he was not help at all. ![]() They claim money goes to the state and they didn't have a contact for me to request a refund. The charge is only $24 and negative is $6 but why should i pay when this is FRAUD. I called and they quickly removed the vehicle but can't refund my money and take my account out of a negative status. I don't know who they are and I only have one transponder which resides in my car. "Commissions staff cannot provide refunds to accounts that are not in the New Jersey E-ZPass Group’s database," the statement read.Someone with a 1999 Toyota Solaris has been using my transponder. Call customer service and have your account information ready Non-NJ E-ZPass system drivers, including those with passes from Pennsylvania, New York and Delaware, need to contact those states' respective E-Z Pass agencies. Drivers should "be prepared to provide detailed information about respective overcharges." Customers can also email detailed information to The phone line is staffed during the week, but callers can also leave a message for a call back. New Jersey E-ZPass customers can contact the commission directly for refunds at 1-80. How big could it get with flights over Bucks County? More: Trenton-Mercer Airport is expanding. "Our intent is to make good with customers," Donnelly said. The commission is asking drivers who used that lane to check their E-ZPass accounts for overcharges, and are directing those with claims to contact the commission or their state's E-ZPass administrator. We're still drilling down on it and when we have more answers we will be providing more information," Donnelly said." "We're doing a forensic investigation into these overcharges to identify who was overcharged. ![]() More: Tolls to go up on Delaware River Toll Bridge Commission spans The reader was switched out July 7 and since then there doesn't appear to be any problems, Donnelly said. He said the E-ZPass reader was struck by flatbed truck carrying crushed vehicles, and eventually the commission was alerted to the problem when customers started calling about overcharges. It took some time to figure out what was going on out there." It didn't have any consistent fashion or pattern to who was being misclassified. "It's not every car and not every class going through that particular lane. "It's mostly SUVS and pickups and vans and then there are the cars with certain profiles," he said. Joseph Donnelly, the commission's deputy executive director of communications, said Saturday while officials don't know how many vehicles were impacted, they know it was not all that passed through on the bridge. File - The Delaware River Joint Toll Bridge Commission is asking drivers who used that lane to check their E-Z Pass accounts for overcharges, and are directing those with claims to contact the commission or their state's E-Z Pass administrator.
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